SHIPPING AND RETURNS
Shipping Policy
At Azul Turquesa, we are committed to offering a fast and secure shipping service for all our products. Below, we explain the conditions and details regarding our shipments.
1. Shipping Zones
We ship nationwide. Specific destinations will depend on the customer's location. In the event that we do not offer shipping to your area, we will contact you to find an alternative solution.
Returns and exchanges policy
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Time for changes: We accept changes within 10 days of purchase.
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Product Conditions: The product must be in its original condition, unopened and undamaged.
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Process: To make an exchange, please contact our customer service with the purchase receipt.
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Non-refundable products: We do not accept returns of opened or used products.
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Shipping cost: The shipping cost for returns or exchanges will be borne by the customer, except in cases of error on our part.
Your satisfaction is our priority